About Us

‼️You confirm that you acknowledge the terms below by using the services provided by denizliairporttransfer.com.

Booking and Payment Details

Before the booking is confirmed and the payment made, customers are informed of the final details of the tour service they will receive. After both sides agree on the itinerary and price, a 30% prepayment is required from the customer to confirm the booking. The remaining amount must be paid before the tour begins. The deposit can be made with a credit card (via a secure online payment). Tax is included in all the prices we offer.

Security of Personal Information

We ensure that all the information you share on puertotravel.com will be used only for booking purposes. Third parties cannot access this information by standard means. We don't share any of our customers' information unless a legal requirement demands such action.

Definition of the Service

Puerto Travel Company is obliged to provide the services indicated on the specific tour and transfer pages. This includes a tour guide, transportation, and entrance fees for tourist spots unless otherwise stated. All other personal expenses (tips, drinks, laundry, souvenirs, etc.) are not included in the service.

Cancellation Policy

We understand that plans may change, and we strive to make our cancellation process as fair and transparent as possible. Our policy differs slightly depending on the type of service booked:

‼️Public Holidays and Special Occasions
During public holidays or on special occasions, these terms may be modified. If so, we will inform you in writing before your travel date.

❌Please note that the cancellation policy does not cover flight tickets.

You need to send an email to puertotraveltr@gmail.com to request a cancellation.